Installation support,
Training, &
On-call technical support

General Support

  • OnePacs offers comprehensive transitional/onboarding, installation, training, and on-call technical support.
  • The OnePacs on-call technical support team is accessible twenty-four hours a day, seven days a week. Technical support requests are escalated and triaged to appropriate specialists to ensure that your support needs are addressed timely and effectively.
  • OnePacs engineers and delivers a range of HL7 interfaces, including but not limited to ORU In/out, ORM in/out bound interfaces.
  • OnePacs can engineer and deploy cloud-based modality worklist functionality as needed