OnePACS Support
How Can We Help You?
Tech Support
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Get technical support 24 hours a day, seven days a week.
Requests are escalated and triaged to the right specialist for timely, effective resolution.
Onboarding
We’ll team up with your group’s internal IT and facility IT resources to ensure rapid and smooth, downtime-free onboarding including installation and training.
“The OnePACS product is an advanced, reliable, flexible system which has improved the level of our imaging services. The ease of use, advanced features and flexibility, clearly differentiates OnePACS from other PACS vendors.”
Peter Gokey
Brooks Memorial Hospital, NY
Integration
Services
OnePACS offers a variety of solutions for HL7 and other integration methods with customer PACS, RIS, and EMR systems. Get help with setup, configuration, and HL7 interfacing to upload reports directly into local RIS/PACS systems.
Industry-Standard HL7 Integration Services Include:
- Unidirectional results interface (ORU-out)
- Bi-directional interface (ORM-in/ORU-out)
- Bi-directional interface (ORM-in/ORU-out) with automatic study confirmation
- Inbound results interface (ORU in) to DICOM structured report
- Inbound results interface (ORU-in) for current exams
- Prefetching from an external DICOM Archive
- Prefetching reports from an HL7 interface or webpage
- DICOM Modality Worklist (ORM-in/MWL)
- DICOM structured report outbound interface
- Other types of custom HL7 interfaces
